We'd love to hear from you

Get In Touch

Whether you have a question about a product, need help with an order, or simply want to say hello — we're here and we read every message.

Email Us

Direct Line

support@akaraonline.co.in

We respond within 1–2 business days.

Follow Along

Social

Our Studio

Location

Mumbai, Maharashtra

India — 400 001

Studio visits by appointment only.

Response Times

Hours

Monday – Friday10 am – 6 pm IST
Saturday11 am – 4 pm IST
SundayClosed

Business

Precision Forge Labs

GST: 27GZCPS9353H1ZQ

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Thank you for reaching out. We'll respond to within 1–2 business days.

Frequently Asked

Do you ship across India? +

Yes — we ship pan-India through trusted courier partners. Delivery typically takes 5–8 business days depending on your location. Shipping charges are calculated at checkout.

What materials are your products made from? +

Our pieces are made from high-grade concrete, powder-coated metal, and natural materials. Each product page lists the exact material composition. We believe in full transparency about what goes into our work.

Can I return or exchange a product? +

We accept returns within 7 days of delivery for items in original, unused condition. Please email us with your order number and photos of the item to initiate a return.

Do you offer bulk or wholesale pricing? +

Yes — we work with interior designers, hospitality businesses, and retail partners. Select "Wholesale / B2B" in the contact form above and tell us about your project.

How do I track my order? +

Once your order ships, you'll receive a tracking link via email. You can also log in to your account and view live tracking from the My Orders section.

Are products available for studio viewing? +

Studio visits are available by appointment in Mumbai. Drop us a message through the form above or email us directly, and we'll arrange a convenient time for you.